Terms and Conditions for Safar Sutra

Welcome to Safar Sutra. By accessing or using our online platform and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of all content, services, and products available at Safar Sutra, operated by Safar Sutra, located at 14/B, Subhash Marg, Hazaratganj, Lucknow, Uttar Pradesh, 226001, India. By using our site, you agree to these Terms in full.

2. Services Provided by Safar Sutra

Safar Sutra specializes in artisan crafts and experiences, including but not limited to:

• Handcrafted goods production and sale.
• Cultural heritage tours and immersive experiences.
• Traditional skill workshops (e.g., textile weaving, pottery, metalwork, wood carving, painting, stone sculpting).
• Bespoke artisanal commissions.
• Art restoration services.
• Jewelry making and related artisan crafts.

3. User Obligations

As a user of our site, you agree to:

• Provide accurate and truthful information when making inquiries, bookings, or purchases.
• Comply with all local and international laws and regulations.
• Respect the intellectual property rights of Safar Sutra and its artisans.
• Refrain from any activity that could harm, disrupt, or impair our online platform or services.

4. Intellectual Property

All content on this site, including text, graphics, logos, images, and the compilation thereof, is the property of Safar Sutra or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without express written permission from Safar Sutra.

5. Product Information and Availability

While we strive to provide accurate descriptions and images of our handcrafted goods and services, slight variations may occur due to the artisanal nature of our products. All products and services are subject to availability. We reserve the right to discontinue any product or service at any time without prior notice.

6. Pricing and Payments

Prices for our products and services are subject to change without notice. All payments must be made in the currency specified on our site. We utilize secure payment gateways, but Safar Sutra is not responsible for any issues arising from third-party payment processing.

7. Cancellations and Refunds

Policies regarding cancellations, returns, and refunds for handcrafted goods, tours, workshops, and bespoke commissions will be separately communicated at the time of booking or purchase. Please review these specific policies carefully before finalizing your transactions.

8. Limitation of Liability

Safar Sutra and its artisans, employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, our services or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless Safar Sutra, its officers, directors, employees, agents, and artisans, from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

11. Changes to Terms

Safar Sutra reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will indicate at the top of these Terms the date of the last revision. Your continued use of our site after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

For any questions regarding these Terms or our services, please contact us at:

Thank you for choosing Safar Sutra.